Privacy & Refund Policy

Last updated: 8/4/2026

Privacy Policy

1. Information Collection

We collect information that you provide directly to us, such as when you fill out a contact form, request a quote, or communicate with us. This may include your name, email address, phone number, and project details.

2. Use of Information

We use the information we collect to provide, maintain, and improve our services, to communicate with you, and to process payments securely through our partners like Paystack.

3. Data Security

We implement industry-standard security measures to protect your personal information. We do not sell or share your personal data with third parties for their marketing purposes.

Refund Policy

1. Custom Development Services

Due to the custom nature of our software development and IT infrastructure services, refunds are generally not provided once work has commenced. A non-refundable deposit is typically required to begin a project.

2. Hardware and Equipment

For hardware supplied and installed by Danstreak Technologies, we adhere to the original manufacturer's warranty and return policies. If hardware is found to be defective upon installation, we will replace it or facilitate the warranty claim.

3. Cancellation

If a client cancels a project before work begins, any payments made minus processing fees may be refunded. Once a project is underway, cancellation will result in billing for all work completed up to that point.

Contact

For any questions regarding our policies, please contact:
Email: info@danstreak.co.ke
Phone: +254 743 350 136